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Knowledge Management

                                                                                                           Your questions answered…

What is the Knowledge Management Pathway Audit™?

This audit provides a focused management questionnaire which gives your business important feedback on the effectiveness of your approaches to managing the knowledge that is strategically important to the future success of your organisation. It highlights the strengths of each of your main Knowledge processes (i.e. how your organisational knowledge is created, stored, shared and exploited) and how well these processes are integrated within a coherent strategy supported by an appropriate culture and leadership style.

Why use it?

Knowledge Management is not just a concern for businesses in high-tech or innovative industries. It is a concern for any organisation that faces pressures to become more efficient, cost effective and responsive to changing customer needs. Knowledge Management is also not just about technical systems. It is about building a culture that supports innovation and continuous improvement and about harnessing all the important knowledge that your people and organisation create and possess.

All organisations need a structured approach to Knowledge Management to stay competitive, add value to customers and take advantage of opportunities presented by changes in their environment. This cost effective audit reviews your capability and status in each of the key Knowledge processes and in your overall strategic approach to Knowledge and will help you determine the priority areas for action in order to make your approach to Knowledge Management more successful.

How do I use it?

Your management team individually complete a simple on-line survey, taking no longer than thirty minutes. The collective insights resulting are analysed and presented to highlight key issues and opportunities in your approach to managing Knowledge.

When is it used?

The Knowledge Management Pathway audit can be used at any time by your organisation to assess your status and current or planned capability.

Where can I find more information?

Knowledge Management Audits are available through Business Enlightenment and you can find out more by visiting www.business-enlightenment.com . Whether you are a client or a consultant, you will discover all you need to know.

Who creates the audits?

Experienced audit authors, who have senior corporate, consultancy and specialist backgrounds. Each with over thirty years’ experience of designing and implementing programmes that support the development of organisational capability at every level. Their knowledge and experience is an invaluable resource.