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Shared Services


Shared Services Pathway Audit™

Your questions answered……


What is the “Shared Services” Pathway Audit?

The Pathway Audit is a focused senior management team questionnaire that reports back on the current status and capabilities of an organisation to embark on a shared services programme or assess one that has already started. This feedback consists of 10 separate dimensions based around the key steps in implementing shared services. The results will give your organisation a clearer view of the need and likelihood of success of any shared services programme and key recommendations on the way forward.

Why use it?

Research suggests that many companies do not take advantage of the benefits available from shared services by either not starting down this path or by failing to achieve an optimum business case. Identifying the real drivers , the opportunity and the scope are just some of the reasons these programmes fail  The feedback report will enable decision making by the senior management team about the their organisations capability to realise the potential benefits from implementing shared services.

How do I use it?

 Senior management team members complete an on-line questionnaire which takes less than 30 minutes each to complete. When the input is finished the results are analysed and very quickly a report about your organisation’s status and capability as well as the next steps is fed back by our author or a specialist consultant.

When do I use it?

The “shared services pathway audit” can be used at any time by the senior management team to assess the drivers and capability for implementing and managing shared services. It gives important feedback and discussion points on the current status and plan for any initiative that is currently underway. Guidance on the way forward is given irrespective of the stage the shared services initiative has reached.

Where can I find more information?

Pathway audits are available through Business Enlightenment and you can find out more by visiting . Whether you are a client or a consultant, you will discover all you need to know.

Who creates the audits?

Experienced audit authors, who have both a senior corporate and consultancy background and over thirty years’ experience of shared services and change programmes. Their knowledge and experience is an invaluable resource. This particular audit was designed by Richard du Plessis who is one of our co-founders who has considerable international experience in designing and implementing Shared Services.

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